Events Services
What are events services?
If you're looking for the ability to conduct a quality audio and web conferencing event with the ultimate in convenience and reliability, then this is the area for you.
Organizations that host high-profile or large-scale meetings via audio conferencing or Web conferencing need a powerful set of tools to help them manage all the events leading up to, following and during the event conference. Our platform was built for organizations that host event conferences for up to 3,000 participants.
Large organizations most commonly use our event solutions for conducting external product research or focus groups, press and investor relations calls, and company-wide employee conference calls.
Our meeting consultants assist you with the planning and management of your event conferences, including greeting callers individually, screening attendees, gathering important information and compiling reports for your team. The lead operator can also assist you with conducting Q&A with your audience, polling participants during your presentation, and serving as a moderator for making introductions, announcing speakers, and concluding your event.
Here are some additional features that we offer for your convenience:
- A dedicated Event Manager coordinates all requested services and features before, during and after the meeting
- Dedicated Operator remains throughout the call and assists with any special features, such as Roll Call, attendee dial-outs, activation of Listen Only/Lecture Mode, Q&A, Polling, Sub-conferencing, generation of participant list, and pre-conference/post-conference recording services
- Dedicated operator kicks off the call and introduces speakers
- Integration with Web collaboration tools for visual Web presentation capabilities
- CommLine phone connection creates open communication line between client contact and dedicated operator throughout the meeting
Many users also find the following features and services helpful for planning, organizing and managing event conferences.
Consider adding these enhancements to your event conferencing solution:
- Broadcast Invitations and Reminders – use broadcast messaging to immediately access your entire target audience or market via their preferred method of communication. Broadcast messaging supports voice, email and fax messaging options for instant or scheduled communications.
- QuickRegister - Provides the ability for the event host to receive customized information capture fields and be notified when participants register for their event. The product includes a meeting consultant that will hold your hand through every step of the process, including email broadcasts, registration procedures, full corporate branding, and much more.
- QuickControl – QuickControl provides your event conferencing host with important attendee data as it happens, helping him/her to control the flow of the discussion or presentation better. Host controls can also be used to help you manage Q&A sessions and discussion with your audience.
- QuickPlay – once you've finished your event, it's not over. Use QuickPlay to offer a recorded version of your event conference to participants or new audiences. Using an 800-number, callers have convenient access to your recorded presentation 24/7.
- QuickStream – some event conference participants would rather listen to your event over an Internet connection. Many people now have audio media players on their computers and can listen to audio over an Internet connection. Using QuickStream, you can easily broadcast or stream your audio conference for users via their computer. You can also encourage participants to submit feedback and questions via email and other features that help you record participation and results during and after your presentation. Using QuickStream, participants can also replay your audio conference up to 90 days after the event.
- Professional Transcription Services – many organizations have the need to document their event conferences, especially in areas of financial communications where there are legal, regulatory or policy requirements for communicating certain types of information. Our professional transcription services make it easy for you to get a written transcription of the information presented in your event conference, providing you with a Microsoft® Word document within three days of your event (quicker delivery available at additional prices).
