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 Sound
telecommunications technology is only one reason
for Great America Networks Conferencing, LLC's
success. The commitment to customer service and
support that supplements and completes our offerings
distinguishes us from our competitors. To submit
a service request please call as directly and
ask for our service department. You can access our support representatives by selecting the Live Chat option, via our ticket submission forms, via email, or via telephone. We strive to provide you with alternate methods of contact which are tailored for your convenience. |
|
Frequently
Used Commands: Simply press these buttons
on any touch-tone phone. |
|
Participant Commands: |
| *0 - used to signal an operator (note a moderator must press *0 to enter the CIVR Menu and then *0 again to signal the operator) |
| *6 - mutes your individual line - pressing *6 again un-mutes your individual line |
| Moderator Commands: |
| 61# - mutes ALL PARTICIPANTS in the conference (leaves the moderators un-muted) |
| 62# - un-mutes ALL PARTICIPANTS in the conference |
| *7 - activates the secure conference lock (no other parties allowed in your conference, you must be the moderator to activate this feature) |
| Customer Service: 1-877-GET-GAN1 (1-877-438-4261) Customer Service e-Mail: clientservices@ganconference.com |